TCS Reservations

Reservation # ___________ Reservation Audit Taken By __________

Only a Prepayment should be on the Client Ledger PRIOR to check in. Whatever is in the Precharges box at check in is what will be listed on the Client Ledger after check in.

Reservation Info ~

Ø Name and address correctly spelled and properly capitalized;

Ø Advertising source of the reservation;

Ø Number of guests (imperative for many reasons);

Ø There should be comments in the Notes tab if the amount in the rent box is less than the default rate (and the math should match);

Ø If the Confirmation is not marked “printed” in a timely fashion, there should be comments in the Notes tab as to why it is still marked “Printed: No” , or why it has not been emailed;

Ø “Due Date” should match status.

Client Ledger ~

Ø Advance deposits should be in the Prepayment account and dates should be relevant;

Ø Payments made at check in should be in the Rent Received account;

Ø Damage Deposits should be in the DAMAGE DEPOSIT account;

Ø Other Guest Charges, such as a package, should be in the proper account;

Ø Credits and Debits balance.

Notes and Activity ~

Ø There should be initialed, date and time-stamped comments in the Notes tab that correlate with cancels, changes and moves listed in the Activity Log tab.